Posts tagged Customer Service
How Well Do You Know Your Customers?
How Well Do You Know Your Customers?

In this episode of ASMM Digital's Small Business Connections, Ann Brennan explains the importance of knowing your customers.

Ann gives tips on how to discover who your customers are if you are an established business and how to create avatars for your customers if you are not. Knowing your customers can help you craft messages that hit home, help you find the best places to market to your customers and even build services and products that will have these customers coming back again and again.

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Marketing Podcast, Brand Image StrategyAnn BrennanSmall Business Owners, Podcast For Small Business, Entrepreneurship, Podcast For Entrepreneurs, Small Business Connections, Customers, Target Demographic, Problem Solving, Customer Service, Outstanding Service, Know Your Customers, Pain Points, Motivations, What You Offer
Assessing Strategy Development
Assessing Strategy Development

In this episode of Small Business Connections, Ann talks with Brian Johnson, the Founder and Owner of Main & Johnson, a Business Consulting & Coaching company aimed at seeing small to medium-sized businesses thrive.

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Business Coach, EntrepreneurshipAnn BrennanSmall Business Owners, Podcast For Small Business, Entrepreneurship, Podcast For Entrepreneurs, Small Business Connections, Strategy Development, Customer Service, Price Discussion, PriceAndValue, Employee Retention, CustomerProfitability, Grow Your Business, Business Growth, Share Gain, Revenue Stream, Creating New Revenue Stream