Choosing Your Clients

In this episode of Small Business Connections, Ann talks about Choosing Your Clients with Business Operations Consultant, Andrea Dunathan of DunathanConsulting.com. Andrea looks at the way you run your business and offers practical advice with a hands-on approach to set up standard processes and strategies to help your business run smoothly.

We discuss:

-Analyzing current and past clients for the characteristics that make a difference

-Using your marketing/sales process to screen for your desired characteristics

-How an attitude of abundance really helps

-Worst 20% of your clients take up a lot of your time and energy and how to determine if they are really valuable to you

-You can train your clients by stating clear expectations from the start

As a consultant, Andrea's goal is to help her clients be successful. Her consultation services take a deep look at the way your business is run and then, she devises strategies to develop processes to streamline and help your business run more efficiently. Andrea's service specialties include HR, Finance, IT and Marketing. As a bonus for joining us in this episode, you may schedule a free consultation with Dunathan Consulting.

Mentioned in this episode:

James Bonato of JamesBonatovideo.com shares that he learned the hard way about choosing clients.

Ann reminds us that September is Suicide Prevention Month and to be sure to check on your strong friends. 

Business Owner, EntrepreneursAnn Brennanbusiness operations consultant, business owner strategies, clear expectations, client value, collaboration, customer cues, ideal client market, marketing to your clients, sales process, service value, standard processes, podcast for entrepreneurs, podcast for small business owners