In this episode of Small Business Connections, Ann talks with Bruce Spencer of Walt Eger's Service Center in Severn, MD about how to buy and then, run a business.

Topics Discussed:

How to find a business to buy

What to consider when looking for the business to buy

How he prioritizes his family

Best advice for customer service

Lessons learned when hiring

And, why Bruce drives the shuttle

In choosing to buy a business that was already established, Bruce looked for what fit his family's lifestyle without needed to relocate. He wanted a balance in life between family and running a successful business. Bruce recommends doing your research and finding a place and position you can add value.

Helpful Business Owner Tips:

Bruce recommends not sitting in the office. As a business owner find where you can add value and service.

Sell to your customers as you would sell to your grandmother.

When hiring, be sure to build a team with the correct culture.